Privacy Policy — How cxcricket co Protects Your Information

1 Introduction & Scope

This Privacy Policy explains how cxcricket co collects, stores, processes, and protects your personal information. By using our website or mobile app, you are considered to have agreed to this Privacy Policy.

This Policy applies to the cxcricket co website (cxcricketco.net), mobile application, and all associated services. It remains in effect whether you are creating an account, placing bets, managing payments, or simply browsing our platform.

We believe you should have full control over your own data. That is why cxcricket co's privacy framework is built to prioritise transparency, security, and user rights above all else.

2 What Data We Collect

Cxcricket co collects various types of information necessary to operate our services safely and effectively. Below is a detailed breakdown of the data types and their sources:

Beyond that, any information you voluntarily provide — such as support chat messages or feedback — may also be retained for a specified period.

3 How Your Information Is Used

Cxcricket co uses the data it collects solely for the following purposes:

• Account Management: To ensure secure registration, login, and identity verification.
• Payment Processing: To ensure smooth deposits and withdrawals and to prevent fraud.
• Service Personalization: To recommend games, bonuses, and offers tailored to your preferences and habits.
• Legal Compliance: To meet Anti-Money Laundering (AML) and regulatory compliance requirements.
• Support Services: To resolve your complaints or queries quickly and effectively.
• Platform Development: To identify bugs, test new features, and improve the overall user experience.
• Responsible Gaming: To identify excessive betting or risky behaviour and provide timely support.

4 Data Sharing Policy

Cxcricket co does not sell your data to third parties. However, information may be shared in the following limited circumstances:

• Payment Processors: Minimum necessary data is received from approved payment gateways including bKash, Nagad, and Rocket for payment verification.
• KYC Partner: Documents may be shared with approved third-party verification services for identity verification purposes.
• Legal Authorities: Information may be disclosed pursuant to a court order or a lawful request from a regulatory authority.
• Cloud & IT Services: Secure cloud partners are used for data storage and processing — all bound by our confidentiality agreements.

All third parties are required to sign a data protection agreement meeting cxcricket co's standards. They are strictly prohibited from using your information for their own purposes.

5 Cookie Policy

Cxcricket co uses cookies to improve the platform and personalize your experience. The types of cookies we use include:

• Essential Cookies: Required for login sessions, security tokens, and core platform functionality — these cannot be disabled.
• Performance Cookies: Collects anonymous analytics data to monitor page load speed and detect errors.
• Functionality Cookies: To remember your language preference, theme settings, and other personal preferences.
• Analytics Cookies: Activated with your consent — helps us understand which pages are most visited so we can improve our service.

You can disable optional cookies at any time through your browser settings. However, disabling essential cookies may cause certain platform features to stop working.

6 Security Measures

Cxcricket co uses multiple layers of security to keep your information protected:

• SSL/TLS Encryption: All data transmissions across the website and app are encrypted.
• Two-Factor Authentication (2FA): Add an extra layer of security to your account.
• Firewall Protection: Industry-grade firewall and intrusion detection systems are active.
• Regular Security Audits: Regular audits conducted by third-party cybersecurity specialists.
• Data Backup: Regular backups ensure that no data is lost in the event of a system failure.

In the event of a data breach, cxcricket co will notify affected users as quickly as possible and take all necessary remedial action.

7 Your Rights

Every cxcricket co user has the following rights over their own data:

8 How Long Your Data Is Stored

Cxcricket co does not retain data beyond what is necessary. The core principles governing retention are:

• Active Account: All data is retained for as long as the account remains active.
• Financial Records: Retained for a minimum of 5 years as required by law.
• KYC Documents: May be retained for up to 5 years after account closure.
• Support Message: Up to 2 years after account closure.
• Closed Accounts: All data other than legally required records is deleted after a set period.

9 Minor Protection

Cxcricket co strictly does not collect information from or provide services to anyone under 18. If a minor's data is collected inadvertently, it will be deleted immediately.

If you believe a minor is using your device to attempt to create an account, please contact our support team immediately.

10 Policy Changes

Cxcricket co reserves the right to update this Privacy Policy as needed. For any significant changes:

• Advance notice will be sent to your registered email address.
• A notification banner will be displayed on the platform.
• The "Last Updated" date at the top of this page will be changed accordingly.
• Continued use of cxcricket co after any changes are made will be considered acceptance of the updated policy.

If you do not agree to the updated policy, you may close your account and withdraw your balance. To view a previous version of the policy, please contact support.

11 Contact

For any questions, requests, or complaints regarding this Privacy Policy, please contact our dedicated Privacy Team:

• Email: [email protected]
• Subject Line: Write "Privacy Request — [Your Username]" in the subject line.
• Response Time: Within a maximum of 72 hours on business days.

Requests for data deletion or portability will be processed within 30 days of identity verification. cxcricket co is fully committed to protecting user privacy at all times.